Emergency Call Out Service

Emergancy-1In the event of a tree related emergency, Gristwood and Toms can draw on their extensive resources and staff pool to help you when you need it most. This means having trained and experienced staff in our call centre to answer emergency calls and getting the right equipment and staff to an incident as quickly as possible.

We provide our customers with a 24-hour emergency service, 365 days of the year for hazardous trees that have failed, are in danger of failing and require immediate attention, or when limbs or entire trees fall due to storm damage.

With our substantial resources, we can mobilise crews and equipment to quickly address the emergency needs of our clients.  Our teams have the capability to deal with exceptional circumstances and have vast experience of supporting Council’s and working alongside approved authorities such as the Police and Fire Service to ensure the safety of the general public.

Our customers say…

“On the occasions where it has been necessary to attend an emergency callout this has been responded to promptly and efficiently.” Rother District Council

We produce tree related Emergency Action Plans on behalf of our clients to ensure robust systems are in place to deal with severe weather conditions or a major disaster.

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